At Carrow Trek, we aim to deliver your outdoor essentials quickly and reliably. Please read our shipping policy below to understand how we handle orders and deliveries.
Order Processing
All orders are processed within 1–3 days after confirmation. You will receive a confirmation message once your order is ready for dispatch.
Delivery Method
We currently offer Cash on Delivery (COD) as our exclusive payment method. Please ensure someone is available to receive the package and make the payment at the time of delivery.
Shipping Time
After processing, orders are typically delivered within 1–3 days, depending on your location. Delays may occur during high-demand periods or due to unforeseen circumstances such as weather or local disruptions.
Delivery Areas
We deliver to a wide range of locations. If you’re unsure whether your area is serviceable, feel free to reach out to our support team.
Missed Deliveries
If a delivery attempt is missed, our delivery partner may try again. It is important to provide accurate contact details and address information to avoid delays.
Contact
For questions related to shipping or delivery status, you can reach us at:
Email: [email protected]